How most of our customers actually reach us. Message any time; we reply during support hours.
+233 50 918 8506Talk to a person
who built it.
No call centre, no sales development rep, no five-stage qualification funnel. You reach the studio directly. Whether you want a demo, a written quote, or just a straight answer about whether we're right for your organization — this is the place.
Fastest first.
Best for quotes, invoices, procurement questions and anything you need a record of.
- Sales & quotes: hello@concepttolive.com
- Data & privacy: privacy@concepttolive.com
Phone
Call the studio directly. If we're mid-training session, leave a message and we'll call back the same day.
In person
We're in Spintex. Happy to come to your school or office for a demo anywhere in Greater Accra — no charge, no obligation.
ConcepttoliveSpintex Road
Accra, Greater Accra Region
Ghana
Six fields. One business day.
Tell us a little about your organization and we'll come back with a demo time and, after that, a written quote in cedis that's valid for 30 days.
No mystery, no chasing.
- Within one business day — we reply and suggest two or three times for a demo.
- The demo — 30 to 45 minutes on the real product, online or at your premises if you're in Greater Accra. Bring the people who'll actually use it.
- Within a day of the demo — a written quote in cedis: fixed figure, billing cycle, what's included, what isn't. Valid 30 days.
- If you go ahead — we migrate your data, configure the system and train your staff. Most organizations are live inside two weeks.
- If you don't — that's genuinely fine. We won't chase you with a sequence of follow-up emails.
Support hours.
- Monday – Friday
- 08:00 – 18:00 GMT
- Saturday
- 09:00 – 13:00 GMT
- Sunday & public holidays
- Closed — urgent outages affecting a whole organization are still monitored and responded to
- Acknowledgement target
- Within 1 business day for everything
- Priority issues
- Anything preventing your organization from operating is picked up the same day
Support is included in every subscription. There is no premium support tier and no charge for asking questions — see our pricing page.